(NOTE: this only apply to products with the symbol and mention. Read each product description)
We build accessories to last a lifetime. Our skilled artisans use their expert knowledge to form the finest Italian leather into pieces which will be treasured. The innate quality and craftsmanship means that we provide a 5 or 15 year warranty with pride…
If your accessory has a fault, we will do everything we can to fix the issue on-site in our AUS office. Each of our pieces is handcrafted with exquisite skill and so, it is our responsibility to repair any manufacturing faults on zips, clasps, stitching or otherwise.
We do not cover any damage caused to an item by personal misuse or due to fair wear and tear over the natural life of your purchase. Our repair team, however, are happy to mend the item for a fee if this is the case.